Email us at:
Registered company name:
BVB International LTD.
Terms & Conditions of sale
This website is owned by BVB Premium. These terms set forth the terms and conditions of the use and services of our website. When accessing the website and using our services, you approve that you have read and understood our terms and conditions.
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you are bound to purchase an item when you commit to buy an item and you complete the check-out payment process.
We reserve the right to change our prices for products displayed at any time.
Return and refund policy
Please contact us for guidance and help with returning your item. All returns are free for our customers and we will arrange a collection for you. We will guide you through the process accordingly. Please note that all orders have been approved before sent.
For any undamaged product, simply return it with its original packaging and accessories. It needs to be returned in the same condition it was sent to you. You must also include your copy of receipt of purchase with your return. The item must be returned within 14 days of the date you received your item. We will exchange it or offer a refund based upon the original payment method.
The following products are not eligible for return: any product that is a custom order, with custom embroidery on ie. custom embroidered flying jacket, or custom embroidered bag. These items are made specifically to our customers preferences, and therefore we do not accept returns on these items.
These conditions do not affect your statutory rights.
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you do not want to receive such promotional materials or notices – please just notify us at any time at the following email address firstname.lastname@example.org. Please note contact details will not be passed on to any third parties.
As stated on the product information page, all of our products are made to order. Therefore, once the order is placed; production then begins. This means the expected delivery time can be up to six weeks from your purchase date. Although, we strive to get your order out to you sooner. Should your order be delayed we will advise you of the new anticipated delivery date. Your order will need to be signed for on delivery to you.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect email addresses that are entered on our website; as well as information of your purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages and page interaction information. We also collect personally identifiable information (including name, email, communications) however, this is only when you, the customer, provide us with this information; comments, feedback and product reviews are also stored when provided by the customer.
Frequently asked questions
How do I get in contact?
You can contact us directly via our contact form above, or via email. We look forward to hearing from you and we will get back to you as soon as possible!
How do I find you on social media?
You can find our Instagram platform @britishvintagebrands - don't forget to give us a follow!
Are all of your products made in England?
Yes, all of our products are made here in Great Britain. We pride ourselves on beautiful craftmanship, and the finest quality from start to finish- and beyond for that matter. Our products are made to last a lifetime, and be loved for generations.